Auto Parts Delivery & Customer Solutions Pro

Advance-Auto-Parts; Maryland; On-site; USD 22,000 - 25,000; Full time

Job summary

Advance Auto Parts is seeking a Customer-Focused Driver to pick, stage, and deliver automotive parts to pro customers and walk-in clients. You will also handle returns, credit accounts, and promote current sales and loyalty programs, while maintaining stock and store cleanliness.

The role requires safe driving, English communication, and the ability to upsell products, with flexibility to work various shifts and weekends as needed.

Qualifications

• Must be able to read and understand safety rules, parts catalogs, and procedure manuals.
• High school diploma or equivalent required.
• Automotive parts experience preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Daily collection of credit accounts.
• Engage with walk-in customers to understand needs and recommend parts or services.
• Upsell and cross-sell products to increase transaction value.
• Maintain store cleanliness and stock levels.

Skills

Communication

Sales aptitude

Customer service

Safe driving

Walk-in customer engagement

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems (Back stock)

Store equipment

Job description

Advance Auto Parts is seeking a Customer-Focused Driver to pick, stage, and deliver automotive parts to pro customers and walk-in clients. You will also handle returns, credit accounts, and promote current sales and loyalty programs, while maintaining stock and store cleanliness.

The role requires safe driving, English communication, and the ability to upsell products, with flexibility to work various shifts and weekends as needed.