Auto Parts Customer Service Specialist

Mygrant Glass Company Inc; Colorado Springs (CO); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off & holidays

On-the-job training

Job summary

Mygrant Glass Company Inc. is seeking a Customer Service Representative to be the first point of contact for clients, handling calls, processing orders and payments, and ensuring professional, accurate, and timely service.

You will assist with returns, account management, and inventory coordination, helping to maintain efficiency and accuracy across the branch. This role supports colleagues and customers with patience and care, upholding Mygrant's high standards of service and operational

Qualifications

• High school diploma or equivalent preferred.
• Excellent phone and interpersonal skills.
• Ability to manage multiple tasks and stay organized.

Responsibilities

• Enter customer orders and process returns.
• Process daily cash, credit, and check deposits with accurate data entry.
• Assist with inventory and warehouse coordination.
• Interact with customers via phone and in person to provide information and assistance.
• Manage customer accounts and escalate concerns as needed.
• Handle complaints and follow up to ensure resolution.

Skills

Phone skills

Clear communication

Multitasking

Microsoft Office

Typing 30 wpm

Team collaboration

Conflict resolution

Patience

Time management

Tech-savvy

Education

High School Diploma/GED preferred

Tools

Microsoft Office

Job description

Mygrant Glass Company Inc. is seeking a Customer Service Representative to be the first point of contact for clients, handling calls, processing orders and payments, and ensuring professional, accurate, and timely service.

You will assist with returns, account management, and inventory coordination, helping to maintain efficiency and accuracy across the branch. This role supports colleagues and customers with patience and care, upholding Mygrant's high standards of service and operational