Auto Parts Counter Specialist — Growth & Training

NAPA Auto Parts; Ballwin (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive Pay

Health benefits & 401K

Family-like culture

Promotion from within

Training & development

Job summary

NAPA Auto Parts is seeking a Counter Sales Associate to be the face of our store, helping customers with automotive parts and solutions in person and over the phone.

You will use your parts knowledge to assist teammates, deliver outstanding customer care, and contribute to a fast-paced, energetic retail experience in Ballwin. A valid driver’s license and a willingness to learn are required; HS diploma or GED preferred.

Qualifications

• High school diploma or GED; technical or trade courses optional.
• Valid Driver’s License.
• Excellent verbal and written communication skills.
• Love fast paced retail environments.
• Great listening skills and empathy for customers.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers at the counter/phone.
• Use parts knowledge to assist other team members in answering customer questions.
• Provide outstanding customer care and interactions in the store.
• Bring customer focus and high energy to a fast-paced store.
• Welcome retail customers and engage to provide a positive experience.
• Use computer, cash register, telephone, and paper catalog systems.

Skills

Verbal and written comms

Customer service

Fast-paced retail

Willing to learn

Education

HS Diploma or GED

Tools

Inventory systems

Job description

NAPA Auto Parts is seeking a Counter Sales Associate to be the face of our store, helping customers with automotive parts and solutions in person and over the phone.

You will use your parts knowledge to assist teammates, deliver outstanding customer care, and contribute to a fast-paced, energetic retail experience in Ballwin. A valid driver’s license and a willingness to learn are required; HS diploma or GED preferred.