Automotive Parts Counter Specialist – Growth Path

NAPA; Chardon (OH); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401K

Job summary

NAPA is seeking a Counter Sales associate to be the face of our store, helping customers with auto parts needs in person and over the phone. You’ll leverage your parts knowledge to answer questions and provide solutions while using the POS system to handle transactions.

Join a fast-paced team with opportunities for advancement and a strong focus on customer care, product knowledge, and teamwork in a retail auto parts setting.

Qualifications

• Provide auto parts knowledge to retail and wholesale customers
• Demonstrate excellent verbal and written communication
• Utilize parts knowledge to assist team members with customer questions
• Greet customers and deliver a positive store experience
• Willingness to learn automotive parts and products

Responsibilities

• Assist customers at the counter and over the phone
• Provide accurate auto parts solutions and recommendations
• Use computer, cash register, and catalog system for transactions
• Support team with store operations and inquiries
• Maintain a welcoming, fast-paced counter environment

Skills

Automotive parts knowledge

Customer service

Communication skills

Cash handling

Retail sales

Education

High School Diploma or GED

Tools

POS system

Cash register

Catalog system

Inventory management

Job description

NAPA is seeking a Counter Sales associate to be the face of our store, helping customers with auto parts needs in person and over the phone. You’ll leverage your parts knowledge to answer questions and provide solutions while using the POS system to handle transactions.

Join a fast-paced team with opportunities for advancement and a strong focus on customer care, product knowledge, and teamwork in a retail auto parts setting.