Auto Parts Counter Specialist: Fast-Paced Growth Role

Mercedes-Benz Group; Rochester Hills (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

401k

Paid Training

Job summary

Mercedes-Benz Group is seeking a Parts Counterperson to oversee the parts sales process and provide excellent service to customers. You will read catalogs, prepare price quotes, and ensure pricing aligns with estimates while coordinating with staff to fulfill orders.

The role requires strong attention to detail, ability to work in a fast-paced environment, and solid organizational skills. Prior auto parts sales experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Experience with auto parts sales preferred.
• Able to work in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to read and interpret safety rules and maintenance instructions.
• Ability to calculate figures such as discounts and percentages.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customers on parts status.
• Provide friendly and professional service to staff and customers.
• Read and understand parts catalogs when looking up parts.
• Take and quote prices over the phone.
• Review shop estimates to ensure correct parts and pricing matches the estimate.
• Pull and fill orders from stock and maintain stock accuracy.
• Notify parts manager of out-of-stock items and source emergencies if needed.
• Set up orders for daily shipment, delivery, or pickup.

Skills

Customer service

Auto parts sales

Fast-paced environment

Organizational skills

Time management

Education

High School Diploma

Job description

Mercedes-Benz Group is seeking a Parts Counterperson to oversee the parts sales process and provide excellent service to customers. You will read catalogs, prepare price quotes, and ensure pricing aligns with estimates while coordinating with staff to fulfill orders.

The role requires strong attention to detail, ability to work in a fast-paced environment, and solid organizational skills. Prior auto parts sales experience is preferred.