Auto Parts Counter Specialist – Fast-Paced, Customer-Focused

Murgado Automotive Group; Midlothian (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) Matching

Paid time off and holidays

Job summary

Mercedes-Benz of Midlothian, part of Murgado Automotive Group, is seeking a Parts Counterperson to assist customers and technicians with parts needs and to fulfill orders accurately.

The role requires a high school diploma, automotive parts experience (preferably Mercedes-Benz), and strong communication skills. Proficiency with CDK/Paragon and inventory software is expected. Valid driver’s license is required.

Qualifications

• High school diploma or equivalent.
• Previous experience in an automotive parts department, preferably with Mercedes-Benz.
• Strong knowledge of automotive parts and systems such as CDK and Paragon.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency with parts catalog and inventory management software.
• Valid driver’s license.

Responsibilities

• Assist customers and technicians in identifying and locating the correct parts.
• Process parts orders efficiently and accurately.
• Maintain an organized and clean parts counter and storage area.
• Manage inventory levels and notify the parts manager of any shortages.
• Handle customer inquiries and provide excellent customer service.
• Process returns and warranty claims as needed.
• Stay up-to-date with product knowledge and industry trends.

Skills

Customer service

Communication

Multitasking

Fast-paced environment

Education

High school diploma

Tools

CDK

Paragon

Job description

Job Title:Parts Counterperson

Location:Mercedes-Benz of Midlothian

Company:Murgado Automotive Group

Job Type:Full-Time

About Us:Join our dynamic team at Mercedes-Benz of Midlothian, a premier Mercedes-Benz dealership dedicated to providing exceptional service and quality. We pride ourselves on our commitment to excellence and our passion for the Mercedes-Benz brand.

Job Description:We are seeking a motivated and detail-oriented Parts Counterperson to join our team. The ideal candidate will have a strong background in automotive parts and a passion for customer service. As a Parts Counterperson, you will be responsible for assisting customers and technicians with their parts needs, ensuring accurate and timely fulfillment of orders.

Key Responsibilities:

Assist customers and technicians in identifying and locating the correct parts.

Process parts orders efficiently and accurately.

Maintain an organized and clean parts counter and storage area.

Manage inventory levels and notify the parts manager of any shortages.

Handle customer inquiries and provide excellent customer service.

Process returns and warranty claims as needed.

Stay up-to-date with product knowledge and industry trends.

Qualifications:

High school diploma or equivalent.

Previous experience in an automotive parts department, preferably with Mercedes-Benz.

Strong knowledge of automotive parts and systems such as CDK and Paragon.

Excellent communication and customer service skills.

Ability to work in a fast-paced environment and handle multiple tasks.

Proficiency with parts catalog and inventory management software.

Valid driver’s license.

Benefits:

Competitive salary and performance-based incentives.

Health, dental, and vision insurance.

401(k) Matching

Paid time off and holidays.

Become part of something truly special at Mercedes-Benz of Midlothian. Your career journey begins here!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

$45,000 - $65,000 a year

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department ofHomeland and Security.