Parts Advisor: Fast-Paced Auto Parts Expert

Mileone; Creve Coeur (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Great opportunities for career ascent

Positive, success driven work enviro n

Robust OEM support

Job summary

Mercedes-Benz Creve Coeur is seeking a Parts Advisor/Parts Counterperson to join our high-volume Parts department. The role requires Monday through Saturday availability with 8-hour shifts, and the ability to handle both retail and wholesale parts inquiries in a friendly, professional manner.

Responsibilities include assisting customers, recording transactions in the Dealer Management System, and meeting monthly sales and gross forecasts.

Qualifications

• 1-3 years of experience in the automotive industry preferred.
• Ability to work in a fast-paced environment.
• Strong written and verbal communication skills as well as organizational skills.
• Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System and/or POS systems.

Responsibilities

• Assist customers and internal teams with parts related questions in person, via email and/or on phone
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions
• Accurately record parts transactions and data into our Dealer Management System
• Prioritize and efficiently manage a high volume of work and meet deadlines
• Maintain daily metric goals
• Perform other duties as needed

Skills

Customer service

Communication skills

Organizational skills

Tools

Microsoft Office Suite

Reynolds and Reynolds

Dealer Management System

POS systems

Job description

Mercedes-Benz Creve Coeur is seeking a Parts Advisor/Parts Counterperson to join our high-volume Parts department. The role requires Monday through Saturday availability with 8-hour shifts, and the ability to handle both retail and wholesale parts inquiries in a friendly, professional manner.

Responsibilities include assisting customers, recording transactions in the Dealer Management System, and meeting monthly sales and gross forecasts.