Parts Advisor | Fast-Paced Auto Parts & Growth

Mileone; Creve Coeur (MO); Presencial; USD 22.000 - 32.000; Jornada completa

Descripción de la vacante

Mercedes-Benz Creve Coeur is seeking a Parts Advisor/Parts Counterperson to assist customers and internal teams with parts-related inquiries, both in person and remotely. This role focuses on accurate data entry, timely parts shipping updates, and upholding daily metrics in a high-volume environment.

Ideal candidates have 1–3 years in automotive parts, strong communication, and the ability to thrive in a fast-paced setting while maintaining professional service standards and customer

Formación

• 1–3 years of experience in the automotive industry preferred.
• Ability to work in a fast-paced environment.
• Strong written and verbal communication skills as well as organizational skills.

Responsabilidades

• Assist customers and internal teams with parts related questions in person, via email and/or on phone.
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions.
• Accurately record parts transactions and data into our Dealer Management System
• Prioritize and efficiently manage a high volume of work and meet deadlines
• Maintain daily metric goals
• Perform other duties as needed

Conocimientos

Communication

Organization

Fast-paced environment

Customer service

Herramientas

Microsoft Office Suite

Reynolds and Reynolds

DMS/Point of Sale systems

Descripción del empleo

Mercedes-Benz Creve Coeur is seeking a Parts Advisor/Parts Counterperson to assist customers and internal teams with parts-related inquiries, both in person and remotely. This role focuses on accurate data entry, timely parts shipping updates, and upholding daily metrics in a high-volume environment.

Ideal candidates have 1–3 years in automotive parts, strong communication, and the ability to thrive in a fast-paced setting while maintaining professional service standards and customer