Auto Parts Counter Specialist—Customer-Focused & Fast-Paced

Fields Motorcars; Lynnwood (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

401(k) Plan

Paid Time Off

Employee vehicle purchase plans

Disability insurance

Saturday lunches

Job summary

Fields Mercedes Benz of Lynnwood is seeking motivated team members to join our premium parts department. We value integrity, safety, courtesy and efficiency, and we offer growth opportunities within our family-owned dealer group.

This role requires attention to detail, strong math skills, and the ability to communicate clearly with customers and service staff. Saturday availability and a rotating schedule are required.

Qualifications

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Will be conducting a background screening including a motor vehicle report

Responsibilities

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, provide price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pull and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

Skills

Math proficiency

Public speaking

Analytical skills

Background screening

Job description

Fields Mercedes Benz of Lynnwood is seeking motivated team members to join our premium parts department. We value integrity, safety, courtesy and efficiency, and we offer growth opportunities within our family-owned dealer group.

This role requires attention to detail, strong math skills, and the ability to communicate clearly with customers and service staff. Saturday availability and a rotating schedule are required.