Auto Parts Counter Specialist — Fast-Paced, Customer-Focused

Lovefordproelite; Loveland (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Paid Vacation

Closed Sundays

Great Work Environment

Wonderful Culture

Job summary

Loveland Ford Lincoln is seeking a Parts Clerk to oversee the parts sales process from start to finish, communicate with customers on parts status, and provide pricing based on the parts catalog with a friendly, professional approach. You should have a High School Diploma or equivalent, and while Ford/Lincoln experience is preferred, not required.

A fast-paced environment, strong organizational and time-management skills, and basic math for discounts and quantities are essential.

Qualifications

• High School Diploma or equivalent.
• Experience with auto parts sales is preferred.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ford and Lincoln experience is preferred but not required.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock.
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Skills

Auto parts sales experience

Organizational skills

Time management

Reading & interpreting parts catalogs

Education

High School Diploma or equivalent

Job description

Loveland Ford Lincoln is seeking a Parts Clerk to oversee the parts sales process from start to finish, communicate with customers on parts status, and provide pricing based on the parts catalog with a friendly, professional approach. You should have a High School Diploma or equivalent, and while Ford/Lincoln experience is preferred, not required.

A fast-paced environment, strong organizational and time-management skills, and basic math for discounts and quantities are essential.