Auto Parts Counter Specialist - Fast-Paced & Customer-Focused

NAPA; Hayward (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401K

Career growth opportunities

Job summary

NAPA Hayward is seeking a friendly Counter Sales associate who will be the face of our store, helping customers find auto parts and answer questions in person or over the phone. You will work with the team to deliver outstanding service, use the computer, cash register, and paper catalog, and bring energy to a fast-paced environment while learning automotive parts and products.

Valid driver's license and willingness to learn are required, with opportunities for career growth within our

Qualifications

• High School Diploma or GED completed.
• Excellent verbal and written communication skills.
• Willingness to learn automotive parts.
• Valid Driver’s License.

Responsibilities

• Provide auto parts answers for customers at the counter and over the phone.
• Assist team members with customer questions.
• Deliver outstanding customer care and positive in-store experience.
• Use computer, cash register, catalog systems.
• Welcome and engage customers to create a positive experience.

Skills

Customer service

Communication

Retail experience

Empathy

Education

High School Diploma or GED

Technical or Trade school courses

Tools

Cataloging systems

Inventory management systems

Job description

NAPA Hayward is seeking a friendly Counter Sales associate who will be the face of our store, helping customers find auto parts and answer questions in person or over the phone. You will work with the team to deliver outstanding service, use the computer, cash register, and paper catalog, and bring energy to a fast-paced environment while learning automotive parts and products.

Valid driver's license and willingness to learn are required, with opportunities for career growth within our