Auto Parts Counter Specialist — Fast-Paced Customer Focus

Genuine Parts Company; Olathe (KS); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Awesome people and brand

Competitive pay

Outstanding health benefits and 401K

Fortune 200 company with a family feel

Job summary

Genuine Parts Company is seeking a NAPA Counter Sales associate in Olathe, KS to be the face of our retail store, assisting customers with automotive parts and inquiries. You’ll use your parts knowledge and communication skills to help customers in person or by phone, delivering a positive shopping experience.

This role emphasizes excellent verbal and written communication, willingness to learn all things automotive, and the ability to thrive in a fast-paced environment with strong team

Qualifications

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry or willingness to learn auto parts.
• Excellent verbal and written communication skills.
• Willingness to learn all things automotive.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers in person at the counter/over the phone.
• Use parts knowledge to assist other team members answer questions for customers.
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store.
• Bring customer focus and high energy to our fast-paced stores.
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

Skills

Automotive parts knowledge

Customer service

Education

High School Diploma or GED

Job description

Genuine Parts Company is seeking a NAPA Counter Sales associate in Olathe, KS to be the face of our retail store, assisting customers with automotive parts and inquiries. You’ll use your parts knowledge and communication skills to help customers in person or by phone, delivering a positive shopping experience.

This role emphasizes excellent verbal and written communication, willingness to learn all things automotive, and the ability to thrive in a fast-paced environment with strong team