Auto Parts Counter Specialist — Fast-Paced Growth

Genuine Parts Company; Athol Springs (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee stock purchase plan

Tuition reimbursement

Professional development

Wellness program

Job summary

Genuine Parts Company, home of NAPA, seeks a Counter Sales associate to greet customers, answer auto parts questions, and help peers in a fast-paced retail setting. You’ll use your parts knowledge to assist teams and ensure top-notch customer care both in-store and on the phone.

If you enjoy automotive parts, can learn quickly, and thrive in a high-energy environment, this role offers growth opportunities within our NAPA stores. Starting pay and benefits reflect a focus on team development.

Qualifications

• Valid Driver's License
• Previous experience in a parts store or automotive industry or willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills
• Love fast paced retail environments
• Great listening skills and empathy for customers.

Responsibilities

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

Skills

Customer service

Automotive parts knowledge

Verbal communication

Written communication

Fast-paced environment

Education

High School Diploma or GED

Tools

POS system

Computer skills

Job description

Genuine Parts Company, home of NAPA, seeks a Counter Sales associate to greet customers, answer auto parts questions, and help peers in a fast-paced retail setting. You’ll use your parts knowledge to assist teams and ensure top-notch customer care both in-store and on the phone.

If you enjoy automotive parts, can learn quickly, and thrive in a high-energy environment, this role offers growth opportunities within our NAPA stores. Starting pay and benefits reflect a focus on team development.