Auto Parts Counter Specialist

TRI-STATE ENTERPRISES, INC.; Georgetown (TX); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO and holidays

Safety shoe reimbursement

Job summary

Driven Distribution Group seeks an Auto Parts Counter Professional to help customers locate, select, and purchase auto parts. You will provide expert advice, friendly service, and ensure accurate identification, ordering, and delivery of parts.

The role requires solid automotive parts knowledge, strong communication skills, and the ability to thrive in a fast-paced setting while upselling and building customer relationships.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in retail or automotive parts sales.
• Strong knowledge of automotive parts, tools, and accessories.
• Excellent customer service, communication, and interpersonal skills.
• Proficiency in using POS systems and inventory tools.
• Ability to lift up to 50 lbs. and stand for extended periods.

Responsibilities

• Greet and assist customers in person, over the phone, or online, providing information about auto parts and accessories.
• Help customers identify the parts they need by asking questions and cross-referencing part numbers, vehicle models, and other specifications.
• Provide recommendations for alternative parts, upgrades, or additional products based on customer needs.
• Resolve customer complaints or concerns in a professional and efficient manner.
• Accurately enter parts orders into the system and ensure they are processed quickly.
• Verify availability of parts and order out-of-stock items from suppliers as needed.
• Assist in maintaining the inventory by organizing parts and keeping the parts counter stocked with the most commonly requested items.

Skills

Customer Focus

Product Knowledge

Problem Solving

Communication

Attention to Detail

Time Management

Interpersonal Skills

Education

High school diploma or equivalent

Tools

POS systems

Inventory tools

Inventory software

Job description

Driven Distribution Group seeks an Auto Parts Counter Professional to help customers locate, select, and purchase auto parts. You will provide expert advice, friendly service, and ensure accurate identification, ordering, and delivery of parts.

The role requires solid automotive parts knowledge, strong communication skills, and the ability to thrive in a fast-paced setting while upselling and building customer relationships.