Auto Parts Concierge & Solutions Expert

TRI-STATE ENTERPRISES, INC.; Buffalo (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Driven Distribution Group is seeking an Auto Parts Counter Professional to assist customers in locating, selecting, and purchasing auto parts and accessories. You will provide expert advice and ensure accurate identification, ordering, and delivery of parts.

The role requires solid automotive parts knowledge, strong communication skills, and the ability to thrive in a fast-paced environment. A high school diploma and 1–2 years in retail or automotive parts sales are preferred.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in retail or automotive parts sales.
• Strong knowledge of automotive parts, tools, and accessories.
• Excellent customer service, communication, and interpersonal skills.
• Proficiency in using POS systems and inventory tools.
• Ability to lift up to 50 lbs. and stand for extended periods.

Responsibilities

• Greet and assist customers in person, over the phone, or online, providing information about auto parts and accessories.
• Help customers identify the parts they need by asking questions and cross-referencing part numbers, vehicle models, and other specifications.
• Provide recommendations for alternative parts, upgrades, or additional products based on customer needs.
• Resolve customer complaints or concerns in a professional and efficient manner.

Skills

Customer service

Product knowledge

Communication

POS systems

Inventory tools

Problem solving

Education

High school diploma

Tools

POS systems

Inventory software

Job description

Driven Distribution Group is seeking an Auto Parts Counter Professional to assist customers in locating, selecting, and purchasing auto parts and accessories. You will provide expert advice and ensure accurate identification, ordering, and delivery of parts.

The role requires solid automotive parts knowledge, strong communication skills, and the ability to thrive in a fast-paced environment. A high school diploma and 1–2 years in retail or automotive parts sales are preferred.