Auto Parts Counter Sales Specialist

Pick Your Part Central LLC; Denver (CO); On-site; USD 32,000 - 52,000; Full time

Job summary

Pick Your Part Central LLC in Denver is seeking a Customer Service Associate to provide exceptional service to walk-in customers at the front counter. You will identify parts using our inventory software and assist with sales and payments on the POS system.

You will coordinate with yard staff to fetch parts, set up displays, and handle returns/credits, ensuring accuracy and customer satisfaction in a fast-paced retail environment.

Qualifications

• Strong customer service background.
• Effective communication skills.
• High School or GED required; college coursework encouraged.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of customer service experience preferred.

Responsibilities

• In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
• Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
• Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
• Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
• Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
• Assumes other duties as assigned

Skills

Customer service

Communication

Time management

Teamwork

Attention to detail

Problem-solving

Flexible schedules

Education

High School Diploma or GED

Tools

Inventory software

POS systems

Job description

Pick Your Part Central LLC in Denver is seeking a Customer Service Associate to provide exceptional service to walk-in customers at the front counter. You will identify parts using our inventory software and assist with sales and payments on the POS system.

You will coordinate with yard staff to fetch parts, set up displays, and handle returns/credits, ensuring accuracy and customer satisfaction in a fast-paced retail environment.