Auto Parts Counter Pro - Customer-Focused & Growth Ready

Genuine Parts Company; Chester (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

401(k)

Job summary

Genuine Parts Company in Virginia is seeking a NAPA Counter Sales associate to be the face of our retail store, assisting customers with auto parts and questions at the counter or over the phone.

You will bring parts knowledge, provide outstanding customer care, and engage with customers to deliver a positive shopping experience while using a computer, cash register, and catalog system in a fast-paced environment.

Qualifications

• Valid Driver's License.
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills
• Love fast paced retail environments
• Great listening skills and empathy for customers

Responsibilities

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

Skills

Customer service

Communication

Active listening

Education

High School Diploma or GED

Job description

Genuine Parts Company in Virginia is seeking a NAPA Counter Sales associate to be the face of our retail store, assisting customers with auto parts and questions at the counter or over the phone.

You will bring parts knowledge, provide outstanding customer care, and engage with customers to deliver a positive shopping experience while using a computer, cash register, and catalog system in a fast-paced environment.