Automotive Parts Counter Pro — Fast-Paced Retail & Growth

Genuine Parts Company; Des Plaines (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee Stock Purchase Plan

Tuition Reimbursement

Wellness Programs

Job summary

Genuine Parts Company’s NAPA Retail stores are seeking a Counter Sales associate to be the friendly face helping customers with auto parts, questions, and purchases at the counter or over the phone.

You will draw on parts knowledge to assist teammates, deliver outstanding customer care, and maintain a positive, high-energy store environment while using a computer, cash register, and catalog system.

Qualifications

• Valid Driver's License.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced retail environment.
• Strong listening skills and empathy for customers.
• Willingness to learn all things auto parts.
• Background or interest in automotive parts is a plus.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers at the counter or over the phone.
• Use parts knowledge to assist team members with customer questions.
• Provide outstanding customer care and interactions in the store.
• Bring customer focus and high energy to a fast-paced environment.
• Welcome customers and engage to provide a positive consumer experience.
• Use computer, cash register, telephone, and paper catalog system.

Skills

Valid Driver's License

Verbal and written communication

Retail environment readiness

Active listening and empathy

Willingness to learn auto parts

Automotive parts knowledge

Education

High School Diploma or GED

Tools

Cataloging systems

Job description

Genuine Parts Company’s NAPA Retail stores are seeking a Counter Sales associate to be the friendly face helping customers with auto parts, questions, and purchases at the counter or over the phone.

You will draw on parts knowledge to assist teammates, deliver outstanding customer care, and maintain a positive, high-energy store environment while using a computer, cash register, and catalog system.