Auto Parts Counter Lead — Sales & Service Coach

Pick Your Part Central LLC; Jenks (OK); On-site; USD 18,000 - 25,000; Full time

Job summary

Pick Your Part Central LLC in Jenks, OK is seeking a Retail Counter Lead to guide daily counter operations, assist customers with parts and service inquiries, and maintain merchandising standards. The role emphasizes leadership, training, and driving sales while ensuring a safe, organized environment.

You will coach team members, monitor sales performance, manage cash handling, and support store initiatives.

Qualifications

• High School Diploma or GED required; 3+ years in retail, automotive parts, or related experience preferred.
• Demonstrated customer service and sales skills with ability to communicate effectively with customers and team members.
• Proven leadership or supervisory experience and ability to train and coach others.

Responsibilities

• Lead daily counter operations and assist walk-in customers with parts and product inquiries.
• Provide training and support to Retail Counter team on systems, processes, and customer service standards.
• Create and promote sales initiatives, contests, and incentive programs to drive team performance.
• Conduct regular coaching and training with retail team members.
• Monitor sales performance and identify opportunities to improve customer service and operational efficiency.
• Assist customers with product selection, warranties, returns, and issue resolution.

Skills

Customer service

Sales

Communication

Leadership

Organization

Problem solving

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Pick Your Part Central LLC in Jenks, OK is seeking a Retail Counter Lead to guide daily counter operations, assist customers with parts and service inquiries, and maintain merchandising standards. The role emphasizes leadership, training, and driving sales while ensuring a safe, organized environment.

You will coach team members, monitor sales performance, manage cash handling, and support store initiatives.