Auto Parts Counter Associate — Inside Sales & Growth

The Parts Authority

Kelso (WA)

On-site

USD 22,000 - 32,000

Full time

14 days+
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Medical Coverage
Pharmacy Coverage
Dental Coverage
Vision Coverage
Basic Life and AD&D
Short Term Disability Coverage
Voluntary Short Term Disability
Voluntary Long Term Disability
Flexible Spending Account
Commuter Expense Reimbursement Account
Health Savings Account
Health Reimbursement Account
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
ID Theft Insurance
Legal Plan Insurance
Pet Insurance
Employee Assistance Program (EAP)
Paid Holidays, Sick and Vacation
Profit Sharing/401 (k) Plan
Employee Discounts on Merchandise

Job summary

Parts Authority is hiring a Counter Associate to drive inside sales, build relationships, and quote auto parts to customers. You will engage with installers, fleets, municipalities, and dealerships to fulfill orders and promote specials.

The role emphasizes customer service, accuracy in parts quoting, and teamwork with store staff to achieve sales targets and maintain safety standards.

Qualifications

  • `Experience in retail counter sales in a highly competitive market; prior success selling retail auto parts particularly in aftermarket industry preferred,`
  • `Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skills….leave the Customer Satisfied.`
  • `Excellent negotiation, interpersonal and communication skills (both written and verbal)`
  • `Knowledgeable and Passionate about exceptional customer service and exceeding sales goals`
  • `Ability to build and maintain lasting business relationships`
  • `General automotive knowledge preferred`
  • `Results focused, producer, closer, committed to growth`
  • `Experience with POS system a plus`
  • `Proficient in MS Office applications, specifically MS Word and Excel preferred`
  • `Time management and organizational skills`
  • `Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus`
  • `Ability to act and operate independently to accomplish objectives`
  • `Outgoing and assertive personality to take initiative, be pro-active, and have a positive attitude`

Responsibilities

  • Build and maintain productive, long lasting relationships with existing customers
  • Get the Sale! - close sales to achieve goals
  • Work with customers in a professional, courteous manner
  • Become familiar with customers and their needs
  • Locate parts that are difficult to find and negotiate with vendors to ensure the best deal
  • Accurately quote parts to customers
  • Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts
  • Track lost sales
  • Promote company specials
  • Assist another counterman when necessary
  • Foster and qualify new sales opportunities with new and existing customers
  • Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs.
  • Perform other duties as assigned.
  • Maintain and promote workplace safety
  • Securing and transferring cash or other assets.

Skills

Retail sales
Phone skills
Negotiation
Interpersonal communication
Customer service
Relationship building
Time management
Independent work
Outgoing personality
Multilingual (Spanish / Chinese)

Tools

POS system
MS Word
MS Excel

Job description

Parts Authority is hiring a Counter Associate to drive inside sales, build relationships, and quote auto parts to customers. You will engage with installers, fleets, municipalities, and dealerships to fulfill orders and promote specials.

The role emphasizes customer service, accuracy in parts quoting, and teamwork with store staff to achieve sales targets and maintain safety standards.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Inside Auto Parts Counter Sales Pro
Inside Auto Parts Counter Sales Pro

The Parts Authority • Dyersville (IA)

On-site
USD 36,000 - 41,000
Medical coverage
Dental coverage
Vision coverage
+6
Auto Parts Counter: Inside Sales Pro, Build Relationships
Auto Parts Counter: Inside Sales Pro, Build Relationships

The Parts Authority • Baltimore (MD)

On-site
USD 28,000 - 39,000
Medical coverage
Dental coverage
Vision coverage
+3
Automotive Parts Counter Pro: Close Sales & Build Relations
Automotive Parts Counter Pro: Close Sales & Build Relations

The Parts Authority • National City (CA)

On-site
USD 22,000 - 31,000
Medical, Prescription, Dental, Vision
401(k) Plan
Employee Discounts
+3
Auto Parts Counter Sales Specialist
Auto Parts Counter Sales Specialist

The Parts Authority • La Jara (CO)

On-site
USD 20,000 - 29,000
Medical, Pharmacy, Dental, Vision
Profit Sharing/401(k)
Employee Discounts
+1
Auto Parts Counter Specialist — Growth & Training
Auto Parts Counter Specialist — Growth & Training

Genuine Parts Company • Columbus (OH)

On-site
USD 16,531,000 - 22,042,000
Competitive pay
Health benefits
401K
+2
Auto Parts Counter Specialist — Growth & Training
Auto Parts Counter Specialist — Growth & Training

Genuine Parts Company • Village of Penn Yan (NY)

On-site
USD 21,000 - 30,000
Health benefits
401(k) retirement plan
Paid time off
+3
Auto Parts Counter Associate - Customer Champion & Growth
Auto Parts Counter Associate - Customer Champion & Growth

Motion • East Hartford (CT)

On-site
USD 32,000 - 42,000
Health benefits
401K
Competitive pay
Auto Parts Counter Sales - Friendly Service & Growth
Auto Parts Counter Sales - Friendly Service & Growth

Replacement Parts Inc. • Brinkley (AR)

On-site
USD 32,000 - 38,000
401(k) employer matching
Medical, Dental, and Vision
Vacation, Holidays, and Sick Days
+1
Auto Parts Counter Specialist - Grow Your Career
Auto Parts Counter Specialist - Grow Your Career

Genuine Parts Company • Fairbanks (AK)

On-site
USD 32,000 - 42,000
Health benefits
401(k) plan
Competitive pay
+1
Auto Parts Counter Specialist
Auto Parts Counter Specialist

NAPA Auto Parts • Chesapeake (VA)

On-site
USD 19,000 - 28,000
Health Insurance
401(k) with company match
Paid Time Off
+4