Auto Material Damage Claims Specialist

Allstate; United States; On-site; USD 48,000 - 83,000; Full time

Job summary

National General, part of The Allstate Corporation, is seeking an experienced Material Damage (MD) Claims Adjuster to investigate and confirm facts of loss for auto accidents, assess coverage and liability, and negotiate claims within authority.

The role emphasizes end-to-end claims ownership, strong customer service, attention to detail, and a metrics-driven approach to meet performance goals in a fast-paced environment across CST/EST time zones.

Qualifications

• Experience with end-to-end claims ownership, liability assessment, and coverage investigation.
• Strong customer service orientation and attention to detail.
• Ability to meet performance goals in a fast-paced environment.

Responsibilities

• Applies a basic understanding of systems and technology used within the company.
• Partners to determine subrogation or fraud potential and how to handle.
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages).
• Begins recognizing and identifying body parts of a vehicle and other potential property damage.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.

Skills

Auto Insurance Claims

Automobile Accidents

Change Agility

Collaboration

Conflict Resolution

Insurance Policies

Metrics Driven

Multitasking

Organizing

Problem Solving

Time Management

Job description

National General, part of The Allstate Corporation, is seeking an experienced Material Damage (MD) Claims Adjuster to investigate and confirm facts of loss for auto accidents, assess coverage and liability, and negotiate claims within authority.

The role emphasizes end-to-end claims ownership, strong customer service, attention to detail, and a metrics-driven approach to meet performance goals in a fast-paced environment across CST/EST time zones.