Auto Insurance Claims Advocate — Hybrid

Uber Technologies; Atlanta (GA); Hybrid; USD 59,000 - 65,500; Full time

Job summary

Uber Technologies is seeking a US Claims Advocate to investigate and manage auto insurance claims within the Uber ecosystem. You will work with third‑party carriers to route and escalate claims, serving as a subject matter expert and mentoring teammates.

The role emphasizes strong written and verbal communication, meticulous attention to detail, and the ability to navigate a fast‑paced, high‑volume environment with a hybrid office schedule.

Qualifications

• High School Degree or equivalent required.
• 4+ years of auto insurance claims adjusting, or 2+ years in bodily injury claims.
• Experience in determining liability in auto claims.
• Bachelor's degree preferred; claims designation a plus.
• Strong written and verbal communication; detail-oriented and able to multitask.

Responsibilities

• Investigate and submit claims to carriers using reports to identify exposure and policy.
• Apply knowledge to handle higher complexity claims and inquiries.
• Respond to inquiries from carriers and third parties.
• Mentor team members and serve as a claims SME.
• Communicate clearly with external stakeholders and customers.

Skills

Auto insurance claims

Liability determination

Written communication

Verbal communication

Attention to detail

Adaptability

Multitasking

Mentoring

Education

High School Degree or equivalent

Bachelor's degree preferred

Claims designation in progress (plus)

Job description

Uber Technologies is seeking a US Claims Advocate to investigate and manage auto insurance claims within the Uber ecosystem. You will work with third‑party carriers to route and escalate claims, serving as a subject matter expert and mentoring teammates.

The role emphasizes strong written and verbal communication, meticulous attention to detail, and the ability to navigate a fast‑paced, high‑volume environment with a hybrid office schedule.