Auto Glass Sales & Service Specialist – Great Benefits

AAA Mountain West Group; Phoenix (AZ); In loco; USD 35.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO and holidays

No Sundays work

Best in Class Benefits

401K Matching

Tuition reimbursement

AAA Membership

Wellness program

Discounts

Descrizione del lavoro

AAA Mountain West Group is seeking a dedicated office/customer service professional to join our team in Phoenix. You will handle auto glass customer interactions, coordinate with insurance providers, and support invoicing and scheduling tasks in a fast-paced office setting.

We offer strong benefits, including PTO, holidays, 401(k) matching, tuition reimbursement, and a wellness program. Join a trusted brand with long-standing North American presence and a focus on member service.

Competenze

• Minimum of 2 years of customer service experience in auto glass or comparable industry.
• Excellent communication and problem-solving abilities.
• Familiar with basic office software and invoicing processes.

Mansioni

• Manage call volume for auto glass by following proper process and procedure to provide efficient, courteous, and professional service.
• Gather required information and work closely with customer insurance agency.
• Processes invoices for payment through glass management software system and verify accuracy on invoices.
• Work with auto glass team and suppliers to troubleshoot any issues that may occur.
• Order glass / parts for jobs, create technician work schedules for jobs booked, and dispatch work to technicians.

Formazione

High School Diploma

1-3 Years Experience

Auto glass customer service

Descrizione del lavoro

AAA Mountain West Group is seeking a dedicated office/customer service professional to join our team in Phoenix. You will handle auto glass customer interactions, coordinate with insurance providers, and support invoicing and scheduling tasks in a fast-paced office setting.

We offer strong benefits, including PTO, holidays, 401(k) matching, tuition reimbursement, and a wellness program. Join a trusted brand with long-standing North American presence and a focus on member service.