Auto Glass Customer Service & Claims Specialist

Sun Auto Service; Tucson (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement up to $3,000 Ann

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with 2x

Discounted Services on Personal and IM

Advancement opportunities

Job summary

Max Auto Glass, the auto glass division of Sun Auto Tire and Car Care Center, seeks a proactive customer service representative in Tucson. You will handle data entry, process insurance-related quotes, and manage invoicing and scheduling to support our service team.

We value strong communication, accuracy, and high energy. Training in auto glass is provided; join a growing brand that serves local and expanding markets with competitive pay and benefits.

Qualifications

• Experience in customer service or related role.
• Typing and 10-key data entry skills required.
• Excellent communication and documentation skills.
• Willingness to learn and be trained in auto glass industry.

Responsibilities

• Provide general customer service.
• Process insurance quotes and claims for clients.
• Prepare cash quotes for potential clients.
• Handle invoicing, inventory, and auditing.
• Source and order auto glass parts.
• Schedule clients and dispatch install teams.
• Manage payments on open invoices.
• Assist in office administrative functions.

Skills

Customer service

Data entry

Typing / 10-key

Communication skills

Documentation

Multi-tasking

Job description

Max Auto Glass, the auto glass division of Sun Auto Tire and Car Care Center, seeks a proactive customer service representative in Tucson. You will handle data entry, process insurance-related quotes, and manage invoicing and scheduling to support our service team.

We value strong communication, accuracy, and high energy. Training in auto glass is provided; join a growing brand that serves local and expanding markets with competitive pay and benefits.