Auto Field Estimator – In-Field Claims Expert

Allstate; Oregon; Hybrid; USD 39,000 - 63,000; Full time

Benefits offered by this job

Laptop provided

Monthly connectivity reimbursement

Private home workspace guidance

Job summary

National General, an Allstate company, is seeking an Auto Field Adjuster to assess vehicle damage, prepare estimates, and guide customers through the claims process in the Pasadena/ Glendale/ East LA area. This field-based role involves independent work and delivering fair, timely claim outcomes.

The role requires strong auto estimating experience and the ability to train others while navigating regulatory standards and company policies. Training may occur in Dallas, TX.

Responsibilities

• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
• Builds mastered relationships with both internal and external customers

Skills

Auto Estimating

CCC ONE

Customer Satisfaction

Customer Service

Negotiation

Tools

CCC ONE

Job description

National General, an Allstate company, is seeking an Auto Field Adjuster to assess vehicle damage, prepare estimates, and guide customers through the claims process in the Pasadena/ Glendale/ East LA area. This field-based role involves independent work and delivering fair, timely claim outcomes.

The role requires strong auto estimating experience and the ability to train others while navigating regulatory standards and company policies. Training may occur in Dallas, TX.