Auto Field Estimator: In-Field Claims Specialist

Allstate; California City (CA); On-site; USD 39,000 - 63,000; Full time

Job summary

National General is seeking an Auto Field Adjuster in Pasadena, CA / Glendale, CA / East Los Angeles, CA to assess vehicle damage, prepare estimates, and guide customers through the claims process.

The role requires strong auto estimating experience and independence in the field, offering growth within an Allstate company. Training opportunities and a pathway to advanced levels are highlighted.

Qualifications

• Experience creating comprehensive damage estimates for auto claims.
• Ability to guide customers through the claims process and explain settlements.
• Strong understanding of estimating fundamentals for 1st and 3rd party auto damage.

Responsibilities

• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements and documents all activities in complex files.
• Applies policy interpretations and assists leadership with training.
• Exhibits mastery estimating fundamentals to create auto damage estimates.
• Builds relationships with internal and external customers.

Skills

Auto Estimating

Customer Satisfaction

Customer Service

Negotiation

Tools

CCC ONE

Job description

National General is seeking an Auto Field Adjuster in Pasadena, CA / Glendale, CA / East Los Angeles, CA to assess vehicle damage, prepare estimates, and guide customers through the claims process.

The role requires strong auto estimating experience and independence in the field, offering growth within an Allstate company. Training opportunities and a pathway to advanced levels are highlighted.