Auto Field Estimator & Claims Specialist (CA)

Allstate; Pasadena (CA); On-site; USD 39,000 - 63,000; Full time

Job summary

National General, an Allstate company, seeks an Auto Field Adjuster for Pasadena/CA (or Glendale/East Los Angeles) to assess vehicle damage, prepare estimates, and guide customers through the claims process. This field role requires independence and strong time management to deliver fair, timely outcomes.

Training may occur in Dallas, TX. Compensation includes hourly pay with potential incentives, and the position emphasizes regulatory compliance and customer service excellence in the auto

Responsibilities

• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files.
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training.
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities.
• Builds mastered relationships with both internal and external customers.

Skills

Auto Estimating

CCC ONE

Customer Satisfaction

Customer Service

Negotiation

Job description

National General, an Allstate company, seeks an Auto Field Adjuster for Pasadena/CA (or Glendale/East Los Angeles) to assess vehicle damage, prepare estimates, and guide customers through the claims process. This field role requires independence and strong time management to deliver fair, timely outcomes.

Training may occur in Dallas, TX. Compensation includes hourly pay with potential incentives, and the position emphasizes regulatory compliance and customer service excellence in the auto