Field Auto Claims Adjuster — Estimating & Settlements

VetJobs; Pasadena (CA); On-site; USD 39,000 - 63,000; Full time

Job summary

National General, an Allstate company, is seeking an Auto Field Adjuster for Pasadena, CA (and Glendale/East Los Angeles territory). In this field-based role you will assess vehicle damage, prepare estimates, and guide customers through the claims process.

This position requires auto estimating experience; the role offers on-site work with two weeks of training held in Dallas, TX. Compensation ranges from $28.03 to $45.58 per hour, with titles Consultant II and Senior Consultant I.

Qualifications

• Auto estimating experience and CCC ONE familiarity required.
• Strong customer service and negotiation skills.
• High school diploma or GED required.

Responsibilities

• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files.
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training.
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities.
• Builds mastered relationships with both internal and external customers.

Skills

Auto Estimating

CCC ONE

Customer Satisfaction

Customer Service

Negotiation

Education

High School/GED

Job description

National General, an Allstate company, is seeking an Auto Field Adjuster for Pasadena, CA (and Glendale/East Los Angeles territory). In this field-based role you will assess vehicle damage, prepare estimates, and guide customers through the claims process.

This position requires auto estimating experience; the role offers on-site work with two weeks of training held in Dallas, TX. Compensation ranges from $28.03 to $45.58 per hour, with titles Consultant II and Senior Consultant I.