Auto Estimator Apprentice: Learn to Diagnose & Estimate

Gerber Collision & Glass; Birmingham (AL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Gerber Collision & Glass is seeking an Estimator in Training in Birmingham, AL to learn closely with the Estimator and prepare accurate vehicle repair estimates in line with insurer guidelines. You will communicate value to customers and support the sales process to achieve a high close rate.

You will map damage, photograph, and manage parts lists while coordinating with the production team to ensure accurate TEAR-down estimates and timely delivery.

Qualifications

• High school diploma/GED required; must complete 16 I-CAR units within 12 months.
• Prior customer service experience; 4–6 years related work a plus.
• Must be able to walk, stand, and inspect vehicle damage; strong communication skills.

Responsibilities

• Greet customers at repair drop-off and build rapport.
• Map damage with customer and identify WOW opportunities.
• Upload photos and notes to CCC One with arrival times and details.
• Verify estimate during teardown and finalize using Repair Planning Template.
• Set promise dates and notify customers; update them regularly.
• Assist insurance adjusters and re-inspectors as needed.

Skills

Excellent communication

Computer literate

Microsoft knowledge

Good decision-making

Education

High school diploma/GED

Tools

CCC One

Photo-imaging software

Job description

Gerber Collision & Glass is seeking an Estimator in Training in Birmingham, AL to learn closely with the Estimator and prepare accurate vehicle repair estimates in line with insurer guidelines. You will communicate value to customers and support the sales process to achieve a high close rate.

You will map damage, photograph, and manage parts lists while coordinating with the production team to ensure accurate TEAR-down estimates and timely delivery.