Estimator Apprentice: Learn Auto Repair Estimating

Boyd Group; Birmingham (AL); On-site; USD 25,000 - 36,000; Full time

Job summary

The Boyd Group in Birmingham, AL is seeking an Estimator in Training to learn under a senior estimator, diagnose and prepare repair estimates in line with insurance partner guidelines, and communicate value to customers.

You will handle photo documentation, use CCC One, participate in production meetings, and maintain regular customer updates. Requires high school diploma, 16 I-CAR units within 12 months, and prior customer service experience.

Qualifications

• High school diploma/GED required with prior customer service experience.
• Must currently possess or complete 16 I-CAR units within 12 months of employment.
• Photo-imaging software experience preferred.

Responsibilities

• Greet customers at repair drop off and build rapport.
• Assist in diagnosing and preparing estimates for repair per guidelines.
• Finalize estimates using Repair Planning Template.
• Upload photos and notes to CCC One and track arrival times.
• Update customers regularly according to management standards.
• Participate in production meetings and coordinate with technicians.

Skills

Customer service

Communication skills

Computer literacy

Decision making

Education

High school diploma/GED

16 I-CAR units (within 12 months)

Tools

CCC One

Photo-imaging software

Microsoft Office

Job description

The Boyd Group in Birmingham, AL is seeking an Estimator in Training to learn under a senior estimator, diagnose and prepare repair estimates in line with insurance partner guidelines, and communicate value to customers.

You will handle photo documentation, use CCC One, participate in production meetings, and maintain regular customer updates. Requires high school diploma, 16 I-CAR units within 12 months, and prior customer service experience.