Auto Dealership Sales Ops Leader - Flexible Schedule

Baxter Auto Group; Lincoln (NE); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Full-time hours

Comprehensive benefits

Training & development

Employee discounts

Educational reimbursement

Paid holidays

Job summary

Lexus of Lincoln is seeking a Sales Operations Manager to oversee daily sales operations, ensure accurate reporting, and maintain compliant dealership processes. You’ll serve as the subject matter expert for CRM, DMS, inventory workflows, and brand knowledge.

You will monitor guest leads and follow-ups, support Sales Directors with training insights, structure deals, and assist with appraisals and CRM logging. The role offers a competitive salary, full-time hours, and comprehensive benefits.

Qualifications

• Must have strong knowledge of dealership operations, inventory management, and finance processes.
• Proficient with CRM and DMS systems (Route One, Dealertrack, Tekion, Reynolds).
• Prior dealership or sales coordination experience preferred.
• Excellent communication, organization, and multitasking skills.

Responsibilities

• Oversee daily sales operations, ensuring accurate reporting, smooth workflows, and compliance with dealership processes.
• Serve as the subject matter expert for dealership systems, CRM, DMS, inventory processes, and brand product knowledge.
• Monitor guest leads, communications, and follow-ups to support a high-quality sales experience.
• Support Sales Directors and the sales team through training insights, appointment confirmations, next-day follow-up calls, and assisting with overflow guest needs.
• Structure deals, prepare finance menus, process credits, and handle necessary documents, payoffs, and in-transits.
• Assist with used-car appraisals and manage accurate CRM logging and guest visit close-outs.
• Provide support on the sales floor during peak times and ensure alignment with manufacturer and dealership standards.
• Perform additional duties as assigned.

Skills

Dealership operations

CRM proficiency

Multitasking

Communication

Team support

Tools

Route One

Dealertrack

Tekion

Reynolds

Job description

Lexus of Lincoln is seeking a Sales Operations Manager to oversee daily sales operations, ensure accurate reporting, and maintain compliant dealership processes. You’ll serve as the subject matter expert for CRM, DMS, inventory workflows, and brand knowledge.

You will monitor guest leads and follow-ups, support Sales Directors with training insights, structure deals, and assist with appraisals and CRM logging. The role offers a competitive salary, full-time hours, and comprehensive benefits.