Sales Operations Manager - Lexus of Lincoln

Baxter Auto Group; Lincoln (NE); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Full-time hours

Comprehensive benefits

Training & development

Employee discounts

Educational reimbursement

Paid holidays

Job summary

Lexus of Lincoln is seeking a Sales Operations Manager to oversee daily sales operations, ensure accurate reporting, and maintain compliant dealership processes. You’ll serve as the subject matter expert for CRM, DMS, inventory workflows, and brand knowledge.

You will monitor guest leads and follow-ups, support Sales Directors with training insights, structure deals, and assist with appraisals and CRM logging. The role offers a competitive salary, full-time hours, and comprehensive benefits.

Qualifications

• Must have strong knowledge of dealership operations, inventory management, and finance processes.
• Proficient with CRM and DMS systems (Route One, Dealertrack, Tekion, Reynolds).
• Prior dealership or sales coordination experience preferred.
• Excellent communication, organization, and multitasking skills.

Responsibilities

• Oversee daily sales operations, ensuring accurate reporting, smooth workflows, and compliance with dealership processes.
• Serve as the subject matter expert for dealership systems, CRM, DMS, inventory processes, and brand product knowledge.
• Monitor guest leads, communications, and follow-ups to support a high-quality sales experience.
• Support Sales Directors and the sales team through training insights, appointment confirmations, next-day follow-up calls, and assisting with overflow guest needs.
• Structure deals, prepare finance menus, process credits, and handle necessary documents, payoffs, and in-transits.
• Assist with used-car appraisals and manage accurate CRM logging and guest visit close-outs.
• Provide support on the sales floor during peak times and ensure alignment with manufacturer and dealership standards.
• Perform additional duties as assigned.

Skills

Dealership operations

CRM proficiency

Multitasking

Communication

Team support

Tools

Route One

Dealertrack

Tekion

Reynolds

Job description

Description

Do you want to help transform the auto industry? Come let Lexus of Lincoln show you just how Remarkable you can be!

At Lexus of Lincoln, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a Lexus of Lincoln teammate, you will play a direct role in that mission.

We Value Individuals Who

• Stay curious by seeking different perspectives, learning constantly, and adapting quickly


• Make it matter by maximizing impact and focusing on what matters most


• Win together by operating with a team first perspective


• Be caring by genuinely caring for and supporting others


• Act with courage by choosing courage over comfort in their decisions and actions, even when it is hard to do.

At Lexus of Lincoln we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT LEXUS OF LINCOLN!

Your Purpose As a Sales Operations Manager

• Oversee daily sales operations, ensuring accurate reporting, smooth workflows, and compliance with dealership processes.


• Serve as the subject matter expert for dealership systems, CRM, DMS, inventory processes, and brand product knowledge.


• Monitor guest leads, communications, and follow-ups to support a high-quality sales experience.


• Support Sales Directors and the sales team through training insights, appointment confirmations, next-day follow-up calls, and assisting with overflow guest needs.


• Structure deals, prepare finance menus, process credits, and handle necessary documents, payoffs, and in-transits.


• Assist with used-car appraisals and manage accurate CRM logging and guest visit close-outs.


• Provide support on the sales floor during peak times and ensure alignment with manufacturer and dealership standards.


• Perform additional duties as assigned.

Requirements

Basic Qualifications

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle


• Strong knowledge of dealership operations, inventory management, and finance processes


• Proficiency with CRM and DMS systems (e.g., Route One, Dealertrack, Tekion, Reynolds, etc.)


• Prior dealership or sales coordination experience preferred


• Excellent communication, organization, and multitasking skills


• Ability to work in a fast-paced environment and support multiple teams simultaneously

Your Well-Being

• Competitive Pay: $70,000-90,000 annually (salary plus bonus)


• Flexible Work Schedule: Full-time hours


• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance


• Training and Development Opportunities for All Employees


• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more


• Educational Reimbursement: General and specialized technical automotive degrees


• Employee Assistance Programs


• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison.

The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at [phone], option #4 to request accommodation.

Salary Description

$70,000-90,000 annually (salary plus bonus)