Auto Dealership Front Desk & Guest Concierge

Scott Clark Honda; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short & long term disability and life

401k

Job summary

Scott Clark Honda in Charlotte, NC seeks a receptionist with excellent customer service and a winning attitude. This role handles dealership calls, greets customers, and directs them to the right department, supporting the sales team and maintaining professional, efficient communication.

Responsibilities include answering phones, updating customer records, scheduling sales appointments, and supporting vehicle exchange processes.

Qualifications

• Excellent communication skills required.
• Outgoing and positive demeanor.
• Punctual with schedule flexibility.
• Valid driver’s license and clean Motor Vehicle Record.
• Able to clear a pre-employment background check.
• Maintains a professional appearance.

Responsibilities

• Answers dealership group phones and directs callers.
• Greets and receives customers on site.
• Directs callers to the correct department and notifies staff when a customer is waiting.
• Introduces customers to a salesperson and supports the sales team.
• Updates customer records accurately.
• Schedules and confirms sales appointments.
• Assists in vehicle exchange processes and customer satisfaction initiatives.

Skills

Communication skills

Outgoing personality

Punctual & flexible

Driver's license

Background check

Professional appearance

Job description

Scott Clark Honda in Charlotte, NC seeks a receptionist with excellent customer service and a winning attitude. This role handles dealership calls, greets customers, and directs them to the right department, supporting the sales team and maintaining professional, efficient communication.

Responsibilities include answering phones, updating customer records, scheduling sales appointments, and supporting vehicle exchange processes.