Service Concierge - Auto Dealership Receptionist

Lithia & Driveway; Union (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Job summary

Planet Honda is hiring a Service Receptionist for a fast-paced dealership environment. The role involves greeting customers, managing phone inquiries, maintaining the service lounge, and coordinating with service and warranty teams to address customer needs.

We offer a comprehensive benefits package and opportunities within Lithia & Driveway's network. Excellent communication and organizational skills are essential; a valid driver's license is required. High school diploma preferred.

Qualifications

• 2+ years in an administrative, customer-facing role.
• Dealership experience preferred but not required.
• Strong attention to detail and sense of urgency.
• Courteous and professional communication skills.
• Acceptable driving record and a valid driver’s license in your state of residence.

Responsibilities

• Greet and assist customers arriving to the Service Department in a prompt, friendly and professional manner.
• Answer incoming calls according to company policies in a friendly, prompt and professional manner.
• Maintain cleanliness and appearance of desk and service lounge.
• Interact with Service Advisor and Warranty team to ensure customers’ needs are addressed.
• Perform other clerical and administrative duties as assigned.

Skills

Customer service

Attention to detail

Professional communication

Schedule flexibility

Education

High school diploma

Job description

Planet Honda is hiring a Service Receptionist for a fast-paced dealership environment. The role involves greeting customers, managing phone inquiries, maintaining the service lounge, and coordinating with service and warranty teams to address customer needs.

We offer a comprehensive benefits package and opportunities within Lithia & Driveway's network. Excellent communication and organizational skills are essential; a valid driver's license is required. High school diploma preferred.