Auto Damage Field Claims Adjuster - Independent Negotiation

Progressive; Midland (TX); On-site; USD 60,000 - 77,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision

Wellness programs

Paid time off

Tuition assistance

Career development

Job summary

Progressive is seeking an auto damage claims adjuster to serve as the primary contact for customers and coordinate repair decisions from start to finish. You will manage your own inventory, work with body shops, and negotiate repair pricing while evaluating liability.

This field position offers a company car and potential office reporting. Preference is for candidates in the Midland, TX area, with travel within the assigned region expected.

Qualifications

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience.
• Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience.
• Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Skills

Leadership

Conflict management

Attention to detail

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Progressive is seeking an auto damage claims adjuster to serve as the primary contact for customers and coordinate repair decisions from start to finish. You will manage your own inventory, work with body shops, and negotiate repair pricing while evaluating liability.

This field position offers a company car and potential office reporting. Preference is for candidates in the Midland, TX area, with travel within the assigned region expected.