Auto Collision Service Advisor — Estimates & Customer Care

Crash Champions; Gluckstadt (MS); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions in Gluckstadt, MS is seeking a motivated candidate for a hands-on program in estimating and customer service within our collision repair network.

You will learn to craft accurate repair estimates, educate customers on the repair process and insurance steps, and support DRP partnerships to help hit KPI targets.

This role rewards punctuality, professional presentation, and active participation in training programs including CYOU and I-CAR.

Qualifications

• Professionalism and alignment with Crash Champions culture.
• Commit to 7-9 months for program completion.
• Maintain a professional appearance.
• Attend all required training including CYOU and I-CAR.
• Write as many estimates as possible.

Responsibilities

• Optimize and develop accurate repair estimates to meet profit benchmarks.
• Educate customers on the repair process, insurance procedures, customer rights, repair techniques, safety, and value.
• Provide estimates that support DRP partnerships and KPI goals.
• Finalize total loss administration.
• Provide personal, trusted service by reviewing the repair process with customers.

Skills

Punctuality

Professionalism

Ambition

Attention to detail

Questioning attitude

Job description

Crash Champions in Gluckstadt, MS is seeking a motivated candidate for a hands-on program in estimating and customer service within our collision repair network.

You will learn to craft accurate repair estimates, educate customers on the repair process and insurance steps, and support DRP partnerships to help hit KPI targets.

This role rewards punctuality, professional presentation, and active participation in training programs including CYOU and I-CAR.