Auto Collision Estimator Trainee — Path to Estimator

Puget Collision; Bothell (WA); On-site; USD 33,000 - 47,000; Full time

Job summary

Puget Collision in Bothell, WA seeks an Estimator Apprentice in an hourly training role with promotion to Estimator. You will develop auto body repair plans, document repairs, and coordinate with insurers to ensure efficient cycle times and accurate final bills.

This is a training pathway with 6–36+ months to full Estimator, depending on performance, with exposure to DRP programs and customer communications throughout the repair process.

Qualifications

• I-CAR Pro-Level 1 certification is mandatory within 90 days of start date.
• Knowledge of Auto Body Estimating with Mitchell and CCC estimating systems.
• Knowledge of metal/refinish replacement and repair techniques.
• Structural and suspension damage analysis ability.
• Exceptional customer service skills and results.
• Demonstrates excellent verbal and written communication abilities.

Responsibilities

• Perform duties according to Company SOPs and identify express repairs for scheduling efficiency.
• Write a complete auto body collision repair plan with photo documentation and pre-scanning.
• Ensure repairs adhere to OE standards, DRP parts, refinish guidelines and ADAS calibrations.
• Verify quality at each stage of vehicle repair and manage parts sourcing per guidelines.
• Maintain accurate final bills and estimates, with proper DRP documentation and customer authorizations.
• Communicate with customers throughout repair, keeping notes accurate and complete.
• Deliver repaired vehicle and review paperwork and final payments with customers.
• Build relationships with DRP, Fleet and Dealer partners; meet performance metrics.
• Scan all documentation into CCC One file; manage calendar and DRP portals daily.

Education

I-CAR Pro-Level 1 certification

Tools

Mitchell estimating system

CCC estimating system

Job description

Puget Collision in Bothell, WA seeks an Estimator Apprentice in an hourly training role with promotion to Estimator. You will develop auto body repair plans, document repairs, and coordinate with insurers to ensure efficient cycle times and accurate final bills.

This is a training pathway with 6–36+ months to full Estimator, depending on performance, with exposure to DRP programs and customer communications throughout the repair process.