Claims Adjuster Trainee - North Carolina - National General

Allstate Insurance; Winston-Salem (NC); On-site; USD 31,464 - 40,735; Full time

Job summary

Allstate Insurance is seeking candidates for a role focused on handling basic investigations regarding auto claims, including coverage and liability aspects. This position emphasizes strong customer service skills to meet client needs effectively.

The ideal candidate will start recognizing vehicle parts and potential damages while using appropriate technology and systems. The role offers a base compensation of $22.84 – $29.57 hourly, depending on experience and qualifications.

Responsibilities

• Handles basic investigation regarding most aspects of auto claims.
• Identifies customer needs and works to meet those needs.
• Applies a basic understanding of systems and technology.
• Partners to determine subrogation or fraud potential.
• Begins recognizing and identifying body parts of a vehicle.

Skills

Automobile Accidents

Call Center

Customer Service

De-Escalation

Detail-Oriented

Insurance Industry

Insurance Policies

Investigative Thinking

Multitasking

Negotiation

Stress Management

Job description

Key Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability, and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Supervisory Responsibilities

This job does not have supervisory duties.

Skills

• Automobile Accidents
• Call Center
• Customer Service
• De-Escalation
• Detail-Oriented
• Insurance Industry
• Insurance Policies
• Investigative Thinking
• Multitasking
• Negotiation
• Stress Management

Compensation

Base compensation offered for this role is $22.84 – $29.57 hourly and is based on experience and qualifications.

** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e., commission, bonus, etc.) as applicable for the role.**

Benefits

National General Holdings Corp., a member of the Allstate family of companies, is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Mandatory: National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. Mandatory: It is mandatory mandatory that all employees and applicants have mandatory mandatory equal opportunity and compliance mandatory mandatory mandatory mandatory with all applicable mandatory mandatory laws mandatory mandatory.**