Auto Claims Trainee — Launch Your Insurance Career

Allstate Northern Ireland Limited; Charlotte, Northern (NC, KY); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Laptop & peripherals provided

Home connectivity reimbursement

Dedicated home workspace guidance

Job summary

National General Holdings Corp., part of The Allstate family, seeks a Claims Inside Auto Trainee Analyst II in-office in Charlotte or Winston-Salem, NC. The next training class starts in October, with responsibilities including investigating auto accidents, determining coverage and liability, and negotiating claims.

You will collect police reports, witness statements, and assess subrogation or fraud potential while maintaining strong customer service.

Qualifications

• Handles basic investigation regarding auto claims (coverage, liability and damages).
• Collects police reports and witness statements.
• Identifies subrogation or fraud potential and how to handle.
• Exhibits understanding of insurance policies and company relationships.

Responsibilities

• Investigates auto claims to determine coverage, liability and damages.
• Obtains police reports and witness statements.
• Applies basic systems knowledge and negotiates within authority.
• Assesses subrogation or fraud potential and proper handling.
• Interacts with customers to meet needs using appropriate service skills.

Skills

Analytical Decision Making

Auto Insurance Claims

Automobile Accidents

Call Center

Customer Service

De-Escalation

Detail-Oriented

Drafting Witness Statements

Investigative Thinking

Negotiation

Stress Management

Job description

National General Holdings Corp., part of The Allstate family, seeks a Claims Inside Auto Trainee Analyst II in-office in Charlotte or Winston-Salem, NC. The next training class starts in October, with responsibilities including investigating auto accidents, determining coverage and liability, and negotiating claims.

You will collect police reports, witness statements, and assess subrogation or fraud potential while maintaining strong customer service.