Auto Claims Analyst III — Investigate & Resolve

Allstate Foundation; Florida; On-site; USD 50,000 - 65,000; Full time

Job summary

National General is seeking an Inside Auto Analyst III to investigate basic auto claims, evaluate coverage and liability, and negotiate settlements. The role requires direct communication with claimants, insureds, and other involved parties to support timely and accurate claim resolution.

You will maintain regulatory compliance, review and summarize claims, conduct statements, and collaborate with internal teams to ensure accurate, customer-focused handling while documenting all actions and

Qualifications

• Maintain compliance with regulatory and company standards throughout the claim lifecycle.
• Investigate auto accidents and prepare summaries of findings.
• Review claims to determine coverage and liability and communicate decisions clearly.

Responsibilities

• Maintain compliance with regulatory and company standards throughout the claim lifecycle.
• Investigate minor to moderately complex auto accidents and prepare summaries.
• Conduct recorded statements with claimants, insureds, and witnesses.
• Collaborate with internal teams to ensure timely and customer-focused claim handling.
• Negotiate and settle claims in alignment with established best practices and guidelines.
• Document claim files with clear notes, summaries, and rationale for decisions.
• Review and evaluate auto claims to determine coverage, liability, and damages.

Skills

Auto Insurance Claims

Communication

Customer Service

High Call Volume

Insurance Claim Handling

Multitasking

Task Management

Telephone Customer Service

Job description

National General is seeking an Inside Auto Analyst III to investigate basic auto claims, evaluate coverage and liability, and negotiate settlements. The role requires direct communication with claimants, insureds, and other involved parties to support timely and accurate claim resolution.

You will maintain regulatory compliance, review and summarize claims, conduct statements, and collaborate with internal teams to ensure accurate, customer-focused handling while documenting all actions and