Remote Auto Claims Analyst II – Investigate & Negotiate

Allstate Private Limited; New York (NY); À distance; USD 48 000 - 104 000; Plein temps

Avantages offerts par ce poste

Connectivity reimbursement

Provided tech equipment

Résumé du poste

National General is seeking an analyst to investigate and confirm the facts of loss for automobile accidents, determine coverage, liability, and damages, and adjust and negotiate claims within authority.

The role involves applying a basic understanding of company systems, collaborating on subrogation or fraud potential, and maintaining knowledge of insurance policies and relationships, while handling investigations and focusing on customer service.

Qualifications

• Basic understanding of systems and technology used within the company.
• Ability to assess subrogation or fraud potential and how to handle it.
• Solid understanding of insurance policies and organizational relationships within the company.
• Handles basic investigation regarding auto claims (coverage, liability, damages).
• Begins recognizing body parts of a vehicle and other potential property damage.
• Identifies customer needs and uses appropriate customer service skills.

Responsabilités

• Basic investigation regarding most aspects of auto claims (coverage, liability and damages).
• Partners to determine subrogation or fraud potential and how to handle.
• Exhibits basic understanding of insurance policies written by the company and the industry.
• Handles basic investigation regarding auto claims (coverage, liability and damages).
• Begins recognizing and identifying body parts of a vehicle and other potential property damage.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.

Connaissances

Auto Insurance Claims

Claims Processing

Customer Service

Documentations

Empathy

Insurance Claim Handling

Negotiation

Description du poste

National General is seeking an analyst to investigate and confirm the facts of loss for automobile accidents, determine coverage, liability, and damages, and adjust and negotiate claims within authority.

The role involves applying a basic understanding of company systems, collaborating on subrogation or fraud potential, and maintaining knowledge of insurance policies and relationships, while handling investigations and focusing on customer service.