Auto Body Estimator - Customer & Insurance Liaison

Schlossmann Honda City; Greendale (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Schlossmann Honda City is seeking a Body Shop Estimator to greet customers, assess repair needs, and coordinate with insurance providers. You will work with technicians to identify required repairs and compute parts and labor costs, entering itemized estimates for customer review.

Responsibilities include scheduling, maintaining communication with customers, and ensuring satisfaction through the repair process, while adhering to guidelines and completing the process to delivery.

Qualifications

• Experience in body shop or estimator is a plus.
• Must have valid driver's license and a positive attitude.
• Excellent phone and people skills with attention to detail.
• Organizational skills and basic computer/office skills are required.

Responsibilities

• Greet customers and assess their needs for repair work.
• Schedule appointments and identify required repair work with technicians.
• Compute cost of replacement parts and labor to restore vehicle.
• Enter itemized estimates on repair orders and explain them to customers.
• Keep customers informed and maintain satisfaction throughout repairs.

Skills

Customer service

Communication

Phone skills

Attention to detail

Organizational skills

Basic computer skills

Tools

Office software

Job description

Schlossmann Honda City is seeking a Body Shop Estimator to greet customers, assess repair needs, and coordinate with insurance providers. You will work with technicians to identify required repairs and compute parts and labor costs, entering itemized estimates for customer review.

Responsibilities include scheduling, maintaining communication with customers, and ensuring satisfaction through the repair process, while adhering to guidelines and completing the process to delivery.