Bodyshop Estimator

Schlossmann Honda City; Greendale (WI); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Schlossmann Honda City is seeking a Body Shop Estimator to greet customers, assess repair needs, and coordinate with insurance providers. You will work with technicians to identify required repairs and compute parts and labor costs, entering itemized estimates for customer review.

Responsibilities include scheduling, maintaining communication with customers, and ensuring satisfaction through the repair process, while adhering to guidelines and completing the process to delivery.

Qualifikationen

• Experience in body shop or estimator is a plus.
• Must have valid driver's license and a positive attitude.
• Excellent phone and people skills with attention to detail.
• Organizational skills and basic computer/office skills are required.

Aufgaben

• Greet customers and assess their needs for repair work.
• Schedule appointments and identify required repair work with technicians.
• Compute cost of replacement parts and labor to restore vehicle.
• Enter itemized estimates on repair orders and explain them to customers.
• Keep customers informed and maintain satisfaction throughout repairs.

Kenntnisse

Customer service

Communication

Phone skills

Attention to detail

Organizational skills

Basic computer skills

Tools

Office software

Jobbeschreibung

Body Shop Estimator

Greet customers and quickly assess their needs understanding the difficulty of their situation.

Customer service is a top priority; it's our job to turn that difficult situation around.

Work with customer to complete an accurate estimate according to appropriate Insurance Company.

The estimator follows the job through the entire process from initial greeting andhandling all insurance related communications, overseeing parts ordering, keeps customer updated through the process and quality controls the vehicle through repairs to the final delivery.

Body Shop Estimator - Job Responsibilities:

• Schedules appointments with customer
• Works with customer and Body Shop Technician to identify required repair work
• Offers additional services and repairs
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
• Dispatches and maintains an organized workload
• Enters itemized estimate on repair order and explains estimate to customer
• Keeps customer informed and updated throughout the repairs
• Maintains Customer Satisfaction score at or above designated standards
• Must be familiar with and able to adhere to various insurance guidelines
• Other duties may be assigned

Body Shop Estimator - Requirements:

• Will train the right person!
• Body Shop experience is preferred
• Estimator experience is a plus
• Income level is competitive and based on experience
• Valid Driver’s license
• Positive attitude and attention to detail
• Organizational skills, basic computer and office skills
• Must have excellent phone and people skills

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are anEqual Opportunity Employer and a drug free workplace.