Customer-Focused Body Shop Estimator

Madison Honda; Phillipsburg (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Madison Honda in Phillipsburg, NJ is seeking a Body Shop Estimator to greet customers, assess repair needs, and prepare accurate estimates in coordination with insurance guidelines. The role tracks the process from initial contact through repair and final delivery, keeping customers informed and ensuring satisfaction.

Ideal candidates may have body shop or estimator experience; training is provided. A valid driver’s license and strong people skills are required for success in a fast-paced

Qualifications

• Will train the right person!
• Body Shop experience is preferred
• Estimator experience is a plus
• Income level is competitive and based on experience
• Valid Driver’s license
• Positive attitude and attention to detail
• Organizational skills, basic computer and office skills
• Must have excellent phone and people skills

Responsibilities

• Schedules appointments with customer
• Works with customer and Body Shop Technician to identify required repair work
• Offers additional services and repairs
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
• Dispatches and maintains an organized workload
• Enters itemized estimate on repair order and explains estimate to customer
• Keeps customer informed and updated throughout the repairs
• Maintains Customer Satisfaction score at or above designated standards
• Must be familiar with and able to adhere to various insurance guidelines
• Other duties may be assigned

Skills

Excellent phone skills

People skills

Organizational skills

Attention to detail

Basic computer skills

Job description

Madison Honda in Phillipsburg, NJ is seeking a Body Shop Estimator to greet customers, assess repair needs, and prepare accurate estimates in coordination with insurance guidelines. The role tracks the process from initial contact through repair and final delivery, keeping customers informed and ensuring satisfaction.

Ideal candidates may have body shop or estimator experience; training is provided. A valid driver’s license and strong people skills are required for success in a fast-paced