Auto Body Collision Center GM - Lead, Grow & WOW

Holdings LLC; Honolulu (HI); Presencial; USD 83.000 - 117.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Parental Leave

Holiday Pay

Insurance Day 1

401(k)

Disability & Life Insurance

Education Opportunities

Uniform Stipend

Voluntary Daily Pay

Descripción de la vacante

Gerber Collision & Glass is seeking a General Manager to lead day-to-day operations of the collision center and ensure an exceptional customer experience. You will coach staff, drive KPIs, and align the team with policies and procedures to maintain the highest level of service.

The role requires post-secondary education or equivalent and proven leadership in collision repair. Join a team that values integrity, safety, and continuous improvement, with a focus on outcomes and customer satisfaction.

Formación

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.

Responsabilidades

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Conocimientos

Attention to detail

Client experience focus

Clear communication

Coaching leadership

Educación

Post-secondary education or equivalent

Descripción del empleo

Gerber Collision & Glass is seeking a General Manager to lead day-to-day operations of the collision center and ensure an exceptional customer experience. You will coach staff, drive KPIs, and align the team with policies and procedures to maintain the highest level of service.

The role requires post-secondary education or equivalent and proven leadership in collision repair. Join a team that values integrity, safety, and continuous improvement, with a focus on outcomes and customer satisfaction.