Auto Bodily Injury Claims Specialist (Hybrid)

Zurich North America; Addison (TX); Hybrid; USD 50,000 - 81,000; Full time

Job summary

Zurich North America in Addison, TX is seeking a claims professional to manage auto bodily injury claims of varying complexity, collaborating with internal and external attorneys to develop case strategies. The role requires establishing reserves, evaluating damages, and ensuring regulatory compliance while referring cases to subrogation or fraud teams when appropriate.

The position offers hybrid work arrangements and a comprehensive rewards package, with eligibility for bonuses and merit

Qualifications

• Bachelor’s degree or equivalent with 2+ years in Claims or Insurance.
• Zurich Certified Insurance Apprentice with Associate Degree and 2+ years in Claims.
• High School Diploma with 4+ years in Claims or complete Zurich training with 2+ years.
• Must obtain and maintain required adjuster licenses.
• Microsoft Office experience.
• Knowledge of insurance regulations, markets and products.

Responsibilities

• Handle auto bodily injury claims with varying complexity.
• Collaborate with attorneys internally and externally.
• Partner with attorneys on complex claims cases.
• Develop case strategy and evaluation; escalate issues as appropriate.
• Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
• Assess damages by calculating applicable damages or range of damages allowed by law.
• Ensure customer service by proactively communicating information; responding to inquiries; following customer protocols and may participating in customer marketing efforts.
• Ensure legal compliance by following state and federal laws and regulations and internal control requirements.
• Refer claim to subrogation and fraud teams by identifying potential subrogation and fraud.

Skills

Analytical skills

Critical thinking

Problem solving

Verbal communication

Written communication

Customer service

Relationship building

Education

Bachelor's degree

Zurich Certified Insurance Apprentice

High School Diploma

Zurich Claims Training Program

Tools

Microsoft Office

Job description

Zurich North America in Addison, TX is seeking a claims professional to manage auto bodily injury claims of varying complexity, collaborating with internal and external attorneys to develop case strategies. The role requires establishing reserves, evaluating damages, and ensuring regulatory compliance while referring cases to subrogation or fraud teams when appropriate.

The position offers hybrid work arrangements and a comprehensive rewards package, with eligibility for bonuses and merit