Auto BDC: Customer Experience Specialist

Atlanta Toyota; Duluth (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health care options (medical, dental,

401k with company match

Career growth opportunities

Job summary

Atlanta Toyota, a Penske Automotive Group dealership, is seeking motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences. We offer comprehensive benefits and training within a Fortune 500 framework.

Join a values-driven team where integrity, professionalism, and teamwork guide daily work. You will develop world-class customer interactions, generating appointments and following up to ensure a premier car-buying journey for every client.

Qualifications

• Strong communication and interpersonal abilities are essential.
• Ability to manage multiple inquiries and stay organized in a fast-paced environment.
• Positive, team-driven attitude and commitment to excellent customer service.

Responsibilities

• Greet customers and qualify their needs to set up appointments.
• Respond to internet inquiries promptly with courtesy and professionalism.
• Support the sales team by maintaining accurate customer files and reports.

Skills

Communication skills

Interpersonal skills

Team player

Customer service orientation

Organizational skills

Tools

MS Office Suite

CRM

Lead management tools

Job description

Atlanta Toyota, a Penske Automotive Group dealership, is seeking motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences. We offer comprehensive benefits and training within a Fortune 500 framework.

Join a values-driven team where integrity, professionalism, and teamwork guide daily work. You will develop world-class customer interactions, generating appointments and following up to ensure a premier car-buying journey for every client.