Autism Clinic Administrative Specialist II

Mass General Brigham; Lexington (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Mass General Brigham's Lurie Center for Autism seeks an administrative professional to support its multidisciplinary clinical and research activities. The role includes scheduling, patient check-in/out, billing processing, and document management, with patient empathy as a core requirement.

Ideal candidates will have 2–3 years in a healthcare office setting, be proficient with EPIC/EMR, and demonstrate strong organization and communication skills in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of office experience in a healthcare setting required.
• Experience with EPIC or other EMR systems preferred.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer telephones and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/EMR.
• May accept co-payments and support scheduling, registration and billing systems as needed.

Skills

Office Suite proficiency

Medical office operations

Phone system handling

Written communication

Time management

Interpersonal skills

Education

High School Diploma or Equivalent

Tools

EPIC EMR

Job description

Mass General Brigham's Lurie Center for Autism seeks an administrative professional to support its multidisciplinary clinical and research activities. The role includes scheduling, patient check-in/out, billing processing, and document management, with patient empathy as a core requirement.

Ideal candidates will have 2–3 years in a healthcare office setting, be proficient with EPIC/EMR, and demonstrate strong organization and communication skills in a fast-paced environment.