Authorization QA Specialist, Veterans Benefits

Veterans Benefits Administration; Jackson (MS); A distancia; USD 90.000 - 116.000; Jornada completa

Descripción de la vacante

Veterans Benefits Administration in the United States is seeking an Authorization Quality Review Specialist to support the Veterans Service Center's quality assurance program. The role serves as a technical adviser to Veterans Service Representatives in the Regional Office and focuses on measuring performance quality across compensation and pension claims.

Responsibilities include conducting quality reviews, providing error explanations, and preparing STAR data reports for management.

Formación

• Performs quality reviews to determine the authorization quality level of individual VSRs.
• Identifies training needs through review and assessment of completed compensation and pension claims.
• Shares authorization quality trend information with management and VSRs during training.

Responsabilidades

• Conducts in-process reviews to verify accuracy of claims actions.
• Evaluates elements of a claim from evidence development to award processing.
• Develops quality assurance processes and reports to regional office personnel.

Conocimientos

Quality assurance

Technical adviser

Veterans claims knowledge

Herramientas

STAR checklists

Descripción del empleo

Veterans Benefits Administration in the United States is seeking an Authorization Quality Review Specialist to support the Veterans Service Center's quality assurance program. The role serves as a technical adviser to Veterans Service Representatives in the Regional Office and focuses on measuring performance quality across compensation and pension claims.

Responsibilities include conducting quality reviews, providing error explanations, and preparing STAR data reports for management.