Austin Luxury Retail Sales Ambassador | Client Experience

US04 Richemont North America, Inc.; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Cartier in Austin, Texas seeks a Sales Associate to act as a Maison ambassador, delivering an exceptional client experience and driving sales across all touchpoints. The role involves contributing to daily boutique operations, maintaining product knowledge, and engaging with clients in a luxury retail environment.

The ideal candidate has 2–5 years in luxury retail or hospitality, with strong communication and interpersonal skills and a willingness to travel for trainings and events.

Qualifications

• College degree preferred.
• 2 to 5 years of experience in luxury retail or hospitality.
• General knowledge of timepiece movements.

Responsibilities

• Sales Achievement: Consistently achieve and exceed the monthly sales target and provide outstanding customer service.
• Client Relationship Management: Cultivate new and existing client relationships and capture client data for follow-up.
• Daily Boutique Operations: Assist with daily setup/breakdown, merchandising, displays, inventories, and back-office duties.

Skills

Customer service

Interpersonal skills

Communication

Education

College degree preferred

Tools

SAP knowledge preferred

Job description

Cartier in Austin, Texas seeks a Sales Associate to act as a Maison ambassador, delivering an exceptional client experience and driving sales across all touchpoints. The role involves contributing to daily boutique operations, maintaining product knowledge, and engaging with clients in a luxury retail environment.

The ideal candidate has 2–5 years in luxury retail or hospitality, with strong communication and interpersonal skills and a willingness to travel for trainings and events.